Terms and Conditions
Terms and Conditions General Photoshoots that excludes Weddings
We will always do our best to fulfil and, hopefully, even exceed your photography needs. But it is often best for everyone to have a few things written down so that we both know what is what, who does what and when, and what happens if something goes wrong.
As is the industry standard, all our photography is conditioned upon the Terms and Conditions of our business. These terms may vary with each photo assignment. A Terms and Conditions will be included with every Quote and Invoice.
Here is a look at our general Terms and Conditions. Remember that these may not all apply in every situation and are subject to change, depending on the job at hand.
“The Photographer” is Darrell Fraser Photography or any of their Associates. “The Client” is any person, body of persons, firm, or Company with whom the Photographer enters into a contract for the sale of goods or provision of services by the Photographer.
Acceptance of Terms and Conditions:
All contracts and transactions between the Photographer and the Client whether made orally or in writing are subject to these terms and conditions which shall be deemed to be incorporated into any contract between the Photographer and all or any of its Clients.
The content and images used on this website are the property of and copyright by Darrell Fraser Photography. Certain images may be utilized on other websites under the control of the Photographer and/or Darrell Fraser Photography. No images or content may be copied, duplicated or otherwise taken from the website without express written permission from Darrell Fraser Photography and/or the creator of the work.
- A 100% NON REFUNDABLE booking fee is required to confirm any booking. Bookings are made on a strictly first come first served basis. Dates will ONLY be secured upon receipt of the booking fee. The booking fee will be at the discretion of the Photographer at the time of contract signing and is usually necessary for events that are scheduled some time out.
- Balance of payment (if applicable) – payable one week before your scheduled date.
- No images will be released until the final balance is paid in full. Example: The Photographer is assigned to a project and arrives at your location to perform work as agreed. Upon completion of the work you will be invoiced and payment is due. Electronic Funds Transfer (EFT) payments only.
- The Photographer reserves the right to charge interest on all overdue invoices per month.
Retention of Title:
The Photographer reserves the right to retain all of the Client’s materials in his possession until all monies owed to the Photographer have been paid in full. Furthermore, the license to reproduce images created by the Photographer will also be revoked until payment has been made.
- Booking Days: The Photographer may be booked by the Day (up to eight (8) hours), Half-Day (up to four (4) hours), or the Hour. The minimum hourly booking – two (2) hours.
- Confirmed Bookings: All day bookings are computed at eight (8) working hours. Before 8:00 AM and after 6:00 PM or after eight (8) consecutive working hours, time and a half will be charged. After ten (10) consecutive working hours, double time will be charged, unless arrangements have been made in advance. Sunday and legal holidays are billed at time and a half.
- Preparation & Wrap Time: Preparation time is billed by the hour with a two (2) hour minimum.
- Travel Time: Travel time is computed at Half-Day rate if booking time is less than a half-day and travel time exceeds sixty (60) minutes or out of Johannesburg for out-of-town locations, travel time to and from bookings is charged at half the day rate.
- Cancellations: Your booking fee is non-refundable. Cancellations of trips, or full week confirmed bookings must be made one week prior to the booking, otherwise a full fee will be charged and full reimbursement will be expected. (e.g. costs incurred from transportation, airplane, etc.)
- Weather Permit: Type of weather must be specified. A same day cancellation will be charged as a Full Day Fee. Cancellations twenty-four (24) hours in advance will be charged as a Half-Day.
- In such instances, the Photographer may charge in full for his expenses (e.g. including but not limited to; hire of specialist equipment, props, model fees, etc.), that he may have incurred prior or during the assignment taking place.
Example: The Photographer is scheduled to shoot an event and the event is cancelled the day prior to the agreed time. The Client contacts the Photographer to advise of the cancellation. At that time, the Photographer will charge for a full day of the agreed contract amount, plus 100% of any rental fees or other actual expenses. If the Photographer has completed any portion of travel, the Client will be invoiced for all travel expenses as if the work had been completed.
If the work is cancelled on or before the day of the scheduled work, for any reason by the Photographer, the Client agrees to reschedule the work, if possible, at their earliest convenience. The Client will not be charged for travel or other any other expenses if the Photographer cancels the work.
- Unless otherwise agreed in writing, Client will be charged a 100 percent fee if postponement of the assignment occurs after photographer has departed for location, and 60 percent fee (equivalent to the deposit paid) if postponement occurs before departure to location.
- Fees for cancellations and postponements will apply irrespective of the reasons for them, specifically including but not limited to weather conditions, acts of God, nature, war, terrorism, civil disturbance, and the fault of a third party.
The Photographer may make additional charges, should an assignment overrun which is beyond the control of the Photographer (e.g. including but not limited to, the Client requesting additional photographs over and above the Client’s original brief, etc.). If the work cannot be completed within the agreed amount of time, The Photographer and the Client agree to amend the contract either verbally or in writing, to provide for additional time as required to complete the work.
Example: If the Photographer has begun a project and the time agreed in the original contract is not adequate to complete the work, the Photographer or the Client can verbally request more time be added to the contract. A notation will be made on the invoice reflecting the day, time and identity of the persons who requested and approved the additional time. If the Client does not approve the requested change, the work will be considered complete at the expiration of the time allotted to the work in the original contract and payment for the full contracted amount will be due on invoice, regardless of whether images have been created or provided to the Client. The Client will receive all work product following payment.
Completion of the work:
Work is complete when the Photographer provides the Client with agreed material purchased. This includes a link, access to a web gallery, and/or prints (as per each contract’s specifications) containing all of the JPEG images photographed on behalf of the Client. Watermarked Images and/or Proofs may not be copied from the web gallery and/or online gallery or used in any form, without express written permission.
The Client shall be responsible for the behaviour of any persons accompanying them to an assignment. The Photographer reserves the right to terminate any assignment without notice if he deems the Client’s behaviour to be unruly or unsafe. In such instances, the Photographer reserves the right to charge his full fees and expenses as described above of these Terms and Conditions. The Client will fully reimburse the Photographer or his agents for any loss/damage they cause to property or equipment.
Delivery of Products and Services:
The supply of products and services are provided by the Photographer on a best endeavours basis. The Photographer will not be liable for delays that are beyond his reasonable control. The Photographer shall use reasonable endeavours to meet agreed deadlines where applicable. The Photographer shall not be liable for any delays in meeting any of his obligations which were due to causes beyond his reasonable control, including but not limited to; postage/courier/lab delays, war/acts of terrorism, riots, government legislation, industrial action, adverse weather conditions, floods, fire, loss or damage in transit, etc.
Prices & Terms:
- All prices shown within the Photographer’s price list are subject to change without prior notice.
- The Photographer reserves the right to amend these Terms and Conditions without prior notice.
In accordance with South Africa’s Copyright Laws, the copyright of all images created by the Photographer is owned by the Photographer – Darrell Fraser Photography. The Photographer retains all copyright benefit for all images created forever. Copyrights for art (including photographs) do not expire. Unless the Photographer gives written authorisation, the Client is forbidden by law to copy any images created by the Photographer and agrees that all photographic reprints, digital duplications or copies of any type made from images created by the Photographer, shall only be carried out by the Photographer. The license to reproduce such images is granted to the Client under the understanding that all invoices are paid within the Photographer’s stated payment terms. This means, if one of the images created by our Photographers is used for any commercial or financial gain purpose, at any time, without our permission in writing, you agree to pay us for the use of the image at the current market rate as determined by the use at the time.
If the Client wishes to own the copyright of images created by the Photographer, an additional fee will be paid by the Client to the Photographer for transferring the copyright. This fee will be mutually agreed upon by both parties. The transfer of copyright will only become applicable after this payment has been made in full.
License for the use of images will always be granted for non-commercial use at no cost as long as credit for the work is given. All we ask is a simple copyright statement be placed near or on the image, and notification of use is communicated to The Photographer. Non-commercial uses include personal web pages, and prints of images kept or given to friends and family. Commercial use includes any business web page, any use of images for advertising or promotion, any other use that would be considered as commercial or financially beneficial to the user.
The Photographer reserves the right to make reproductions of images created during assignments for marketing, promotional, competition and editorial purposes.
Photographic Integrity and Alterations:
Client will not make or permit any alterations, including, but not limited to, additions, subtractions, or adaptations, with respect of the Image(s), alone or with any other material, without the prior express permission of Photographer. Normal reproduction adjustments for colour, contrast, brightness, sharpness, and cropping, are permitted.
Any alteration or modification of the Image(s) will not constitute a work of joint authorship.
The Client has no right to reject work on the basis of style or composition unless a rejection fee has been agreed in advance. The remuneration must be paid in full even if the ordered and delivered photographic images are not used.
In the event of any irresolvable dispute in the interpretation of the terms of this contract, the Client agrees to submit the dispute to either an arbitration process or mediation process, at the photographers option.
No variation of the terms of this contract shall be recognised unless agreed in writing.
This agreement shall be governed by the laws of the Republic of South Africa.
Inclement Weather: Rescheduling/Cancellations: While I have no control over mother nature, I will do my best to work around any inclement weather. If we are unable to avoid rescheduling due to inclement weather we will reschedule for the next available date & time.
The cut off time due to rain and bad weather is 2 hours before the shoot should your session be scheduled in an open field or venue. Should it be raining and weather is bad x2 hours before your shoot, the shoot will be rescheduled for the next available date.
Rescheduling will be for the next available date. Please keep in mind that availability is limited so the next available date may not be for a few weeks or longer. In the case of inclement weather we will reschedule for the next available date, which could be up to 4 weeks from the original session date. If you would like to cancel your session completely, you will forfeit your retainer as retainers are non-refundable. If you do not show up to your session or show up considerably late you may forfeit your session and all payments made.
Model Release, Consent and Photographer’s Use of Images
Darrell Fraser Photography retains the right to use the photographs or images in any manner, at any time and in any part of the world for self-promotional purposes – including but not limited to advertising, publication, publicity, display, web content or anything else promoting our business. The client hereby releases Darrell Fraser Photography and its legal representatives and assigns from all claims and liability in relation to said photographs.
The client hereby consents and agrees that Darrell Fraser Photography has the right to take photographs of you and/or your child(ren), pets and/or property, if applicable. The client hereby certifies that he/she is the parent or legal guardian of any minor(s) as represented in this contract, if applicable and have the legal right and authority to execute the model release, as stipulated in this contract, on behalf of the minor(s) – to be used as described above.
Editing of Photos
Photo editing includes minor colour correction (white balance and/or exposure only), cropping, file size change (one size included for delivery, alternative sizes will be quoted) and whitening background. Deep etching, glamour editing, change to elements/colours/defects within product photos, inserting of elements, and blemish removal of defective/dirty products are excluded unless quoted for or agreed upon in writing.
Darrell Fraser Photography and any of her emplyees may use the materials produced during this photo editing as part of her editing portfolio.
Creative License & Photo Editing
The Photographer shall be granted creative and artistic license in relation to the choice of locations and poses used. Judgement on photographic style shall be deemed correct. The Client acknowledges that they are familiar with The Photographer’s portfolio which can be viewed at: https://www.darrellfraser.com and are requesting services with knowledge of The Photographer’s style; that The Photographer’s work is constantly evolving; that The Photographer’s services are of unique and artistic nature; that the photos may be different from photographs taken by The Photographer in the past; and that in creating the photos, The Photographer shall use his personal artistic judgement to create images consistent with his personal vision of the event, which vision may be different from The Client’s and the subject’s vision of the event. Accordingly, The Client acknowledges that the photographs shall not be subject to rejection on the basis of taste, composition or aesthetic criteria. It is impossible for the Photographer to understand the complex relationships between family members and friends without being fully briefed, therefore if specific images are required of guests, please ensure the Photographer is aware of these prior to the Wedding.
The Photographer will endeavour to take all the photographs agreed. However, because a shoot is an uncontrolled event, the Photographer cannot guarantee delivery of any specifically requested image(s), especially if timings or events are altered without their knowledge. Due to changes of the weather and the availability and willingness of subjects The Photographer will do their best to honour requested photographs but cannot undertake to guarantee any specific picture nor incorporate any specific background, location or group arrangement. During a shoot The Photographer will automatically re-take any photograph where they have seen that someone has blinked, but it is impossible to guarantee to see them all. The more people in the photograph the more difficult it is to see everyone.
The Photographer is not responsible for fly away hair, wardrobe mistakes or any similar items during a lifestyle photoshoot. Should you want these mistakes edited after the shoot, and additional editing fee will apply.
The Photographer will provide the images fully edited ensuring the colour, contrast, saturation, corrections and any filters used are consistently representative of their work. All images will be supplied in colour fully edited. A few additional effects to some of the photos may also be applied. If the Client requires a particular look or style they must let the Photographer know before the shoot day. The editing of the images takes the longest amount of time with each taking many hours to edit (anything up to 30 hours). An extra charge of R150 per photo may be required to cover additional editing work once the finished images have been produced.